[CUSTOM]Applications

Becauseawebsiteisnotonlyaboutlookingpretty,
Ithastowork!

MSS proven user-centered design process ensures that the users’ requirements are understood and built into your application resulting in a final product that your users will want to use.

Requirements Definition
Customer research is not limited to focus groups and surveys. Think contextual inquiry, field observations and ethnographic studies. MSS behavior-based research methods gets directly at what your users do, not what they say they do. We will work with your user population to identify distinct roles, the characteristics of those roles, and their unmet wants and needs. This information feeds directly into your requirements defintion process.

Task Analysis & Design
Complex Applications require a thorough understanding of your users’ processes and work flows. Working with your users, MSS will develop a detailed model of their behavior, information needs, and common problems. This will be used to design tools that require little to no training, help reduce errors, and increase efficiency.

Competitive Research
Understanding where you fall in relation to your competitors can be an effective way to identify areas of improvement for your application. MSS professionals can evaluate the gap in usability, branding, functionality, and design between yourself and the competitors of your choice.

Unix and Windows 98 / NT / 2K servers Database Integration Dynamic HTML ODBC (Open Database Connectivity) TCP/IP, IPX/SPX, Apple Talk C / C++ Perl, CGI Active Server Pages